As part of our ongoing efforts to enhance the quality and efficiency of your care, our GP practice is trialling an innovative new tool called Heidi Scribe.
What is Heidi Scribe?
Heidi Scribe is an AI-powered assistant that helps our clinicians by creating accurate written notes during consultations. Instead of your doctor having to type or write everything down during your appointment, Heidi Scribe securely listens and generates a summary of the conversation. This allows your clinician to focus more on you, and less on the keyboard.
Your Privacy and Consent
Using Heidi Scribe involves the audio recording of your consultation, but only with your explicit consent. These recordings are processed securely and used solely to generate clinical notes for your medical record.
- You can decline to take part at any time.
- Saying no will not affect your care in any way.
- If you do not give consent, Heidi Scribe will not be used during your consultation.
How to Give or Decline Consent
You can tell us your preference:
- Before or during your appointment
- By speaking to a member of staff at reception
We’re trialling this tool because we believe it could improve how we deliver care – giving clinicians more time to listen, explain, and support you.
If you have any questions or concerns, we’re happy to discuss them with you.